OUR TEAM

Lori Jones

Lori is TLC’S co-owner with over 45 years of experience in the business. Starting her career in cleaning at the age of 14 working for the family business, she has spent her years honing her eye for detail and passion in client services. Lori excels at finding out exactly what it is a client needs and provides just that. Lori is constantly looking for ways to offer new and relevant services, keeping clients happy year after year.

Tracey Lamb

Tracey is TLC’s co-owner with over 40 years experience in the cleaning industry. With an extensive background in business, Tracey takes on the office side of a client’s needs and turns it into an action plan that is clear, concise, and honest. Focusing on the needs of the staff, Tracey cares for all of TLC’S contracts, maintaining strong loyal relationships that have lasted for decades.

Brittany Lux

Brittany is TLC’S office manager with 20 years of experience in a diverse background of cleaning, office, and project management. Thinking creatively by using her strengths to see how TLC can continue to grow and succeed, Brittany is constantly finding ways to keep the company moving forward into the future. As technology and the way people do business changes, Brittany finds the areas where TLC can change with it.

Leah Jones

Leah is TLC’s Operation’s Manager. With experience in many different fields including 10 years in the cleaning industry and 10 years experience in customer service, Leah diligently oversees the day-to-day operations through her close communication with all construction supervisors and coordinating staff. Ensuring that the TLC quality standard of services and safety standards are provided every single time.

WHAT OUR CLIENTS SAY

“Richcraft has been a longstanding client of TLC Model Home Care Services for years, entrusting them with our cleaning needs. Without fail, TLC consistently delivers exceptional service, ensuring our properties are maintained to the highest standards. Their attention to detail, reliability, and professionalism make them an invaluable partner in our business. We highly recommend TLC Model Home Care Services for anyone seeking top-notch cleaning services.”

– Shawn Bellman, Richcraft Homes

“Lori and her team were outstanding. Punctual, efficient, friendly, and thorough. Construction is anything but straightforward, but the entire crew made sure to address every detail, ask questions when required and take necessary action to make this feel like home for us. Thank you all!”

– Mark Gawargy, Scotia Wealth Management

“TLC has been my only choice for model home cleaning for over 20 years! They have worked with Tartan Homes for over 45 years consistently and always deliver great results. When we are in a pinch TLC always delivers for us and we truly appreciate the great service they provide. I highly recommend to anyone looking for great cleaners for both commercial and domestic work.”

– Christine Cutts, Tartan Homes Corporation

“I was so happy with the professionalism of Lori and her team! They are extremely easy to work with, accommodating, and have no issues working around our business hours. The place was literally sparkling after they left! Will definitely recommend them to others and use their services again!”

– Kelly, Trove Fashion Consignment Boutique