FAQ

TLC is all about a custom cleaning experience for each and every client. Reach out and let us know how we can best accommodate you.

Yes, it’s important to provide professional service that ensures both our staff and valued customers are safely taken care of.
Not all spaces are created equal, so we’ll give you a custom quote based on your specific needs. Use our quote form to give us some details and someone will be in touch to follow up within two business days.
We do not do residential house cleaning on a regular basis; however we do offer one time cleans for special occasions, spring cleaning, moving in or out, or as a gift.
Yes, we do, cleaning is the perfect gift for friends or family. Fill out our quote form and we can arrange what you’d like to gift to that special someone.
We always make the extra effort to accommodate any cleaning requests that will improve your experience. Let us know what you need, and we’ll do everything we can to deliver.
TLC services Ottawa and the greater outlying areas.
Commercial cleaning, office cleaning, post-construction clean-up, window cleaning, move-in & move-out cleaning
TLC comes with everything needed to get the job done.
Our services are tailored to the specific needs of each client.
No, our trusted and responsible cleaning staff works independently. Cleaning after or before business hours so as not to interrupt any business. Of course, any scheduling can be tailored to fit specific needs.
Quality and consistency are at the heart of TLC standards. We achieve this by employing trained and experienced cleaning professionals, using state-of the-art cleaning equipment and products. As well as regular quality inspection checks and client feedback. All this ensuring that we consistently meet and exceed our clients’ expectations.

WHAT OUR CLIENTS SAY

“Richcraft has been a longstanding client of TLC Model Home Care Services for years, entrusting them with our cleaning needs. Without fail, TLC consistently delivers exceptional service, ensuring our properties are maintained to the highest standards. Their attention to detail, reliability, and professionalism make them an invaluable partner in our business. We highly recommend TLC Model Home Care Services for anyone seeking top-notch cleaning services.”

– Shawn Bellman, Richcraft Homes

“Lori and her team were outstanding. Punctual, efficient, friendly, and thorough. Construction is anything but straightforward, but the entire crew made sure to address every detail, ask questions when required and take necessary action to make this feel like home for us. Thank you all!”

– Mark Gawargy, Scotia Wealth Management

“TLC has been my only choice for model home cleaning for over 20 years! They have worked with Tartan Homes for over 45 years consistently and always deliver great results. When we are in a pinch TLC always delivers for us and we truly appreciate the great service they provide. I highly recommend to anyone looking for great cleaners for both commercial and domestic work.”

– Christine Cutts, Tartan Homes Corporation

“I was so happy with the professionalism of Lori and her team! They are extremely easy to work with, accommodating, and have no issues working around our business hours. The place was literally sparkling after they left! Will definitely recommend them to others and use their services again!”

– Kelly, Trove Fashion Consignment Boutique